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I took my car to the Meineke in Hemet, Ca. for a radiator fan and temp.

sensor. The next day I was driving on the 215 S. freeway to San Diego on a Sat., in busy traffic, when my gas pedal stuck. It was floor boarded at full throttle.

I was terrified but tried not to panic. I had to use my brakes for about 3 miles before I managed to get over. I came VERY close to causing more than one accident. It was a horrible experience as you can imagine!

I then called AAA. They towed me to a local mechanic-by now I am in Escandito, Ca. He put my car on the diagnostic and found that the Meineke mechanic had left the parts packaging inside my intake boot! I was still so shook up and upset that I had to stay there for awhile until I felt I could drive again.

I missed the reason I was going to San Diego in the first place, on top of everything else. Do you think that Meineke took responsibility and did the right thing? NO! They offered me a refund for the diagnostic and my choice of either a tire rotation or an oil change-when I should have got a full refund for the job that they did.

Plus, guess who now needs tires and brakes??? That's right and I put that on Meineke as well. Please, do not give any Meineke your business, but especially the Hemet, Ca.

'Chris" team! Their new management sucks as well.

Reason of review: Poor customer service.

Monetary Loss: $3000.

Preferred solution: a full refund and money for tires and brake job!.

Meineke Pros: I dont like this place.

Meineke Cons: Staff behavior was literally frightening, Service, Lied - misrepresentation - customer service.

Location: 3550 W Florida Ave, Hemet, CA 92545, USA

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