My wife and I are quite disappointed over the lack of professionalism in staff, primarily Dennis, at the Hampton Meineke. We would have made a complaint onsite if it wasn't for our packed schedule, but we are really considering this to be our last Hampton Meineke visit. It was that bad.
24 years in law enforcement aside, it was obvious to tell Dennis had smoked marijuana prior to servicing our families vehicle. The smell was persistent on his clothing and my wife caught him staring out into space on a few occasions. His eye were also pretty glazed, more than enough probable cause for me to detain and possibly charge him if I was on duty.
My wife has also informed me Dennis made a couple unprofessional comments around her regarding his political views and his disgruntle opinions toward Meineke over his pay-rate and the amount of work he puts into the shop. Dennis also seemed to really lack motivation to get the job done quickly yet efficiently, a problem we have never had at any other Meineke location. Perhaps if the individual spent less time getting high on break and complaining he would be able to perform at his best, but his performance was less than acceptable and I am extremely disappointed with Meineke's lack of management oversight when it comes to employees consuming illicit substances on and off site. This poses an immense safety concern for both Meineke staff and patrons alike, and without saying, is criminal.
I will be sharing this information with neighbors and guys on the force in hope that it will inspire Meineke to get their act together. Our force certainly won't be doing business with a company whose employees put more focus on partying than doing the job correctly the first time.