I am a combat veteran, I had a confirmed appointment on Veterans Day for an oil change in Lenexa, KS. They turned me away, telling me some nickel-dime excuse about the computer program overbooking.
However, they never offered me another appointment, nor did they even apologize. This is the second time I have had an appointment with them, and the last. I will be telling all my friends at the VFW and other places about this affront to all Veterans. It is truly *** and not customer oriented.
They had only one employee besides the dummy working the front desk working. Sound to me like a failing, or soon to be failing business.
Product or Service Mentioned: Meineke Oil Change.
Reason of review: Poor customer service.