car service oil shop customer manager customer service problem money owner
1.5
Details
First they put faulty parts in cars. They put three bad thermostats in my truck. Almost cause my engine to lock up...Next paid over $800 for struts. They bad and almost cause me to crash. Been here since 8am for new ones. Now they say they c ant find the right strut....
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Review
#1743322 Review #1743322 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • Poor response to complaint
  • Manger rude
  • Anything- they destroyed my car
Reason of review
Damaged or defective
Loss
$822
Preferred solution
Full refund
Tags
  • Mienke Repairs
1.5
Details
Meineke Car Care Center 3766 Robert C Byrd Drive Beckley, WV 25801 I have only just begun using this garage and my experiences there have already convinced me that quality car care definitely takes a back seat to profit. I went in because my car was hesitating. The...
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Review
#1674701 Review #1674701 is a subjective opinion of poster.
Service
Meineke Car Part Replacement
Cons
  • Failure to do required work
  • Poor service
Reason of review
Bad quality
Loss
$2000
Preferred solution
Deliver product or service ordered

I filed a complaint weeks ago and haven't heard back from anyone | Meineke review from Carrollton, Texas

1.9
Details
I've reached out to them multiple times and I am being told they will contact me soon but nobody ever calls. I still haven't received my refund and I'm still pissed
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Review
#1669771 Review #1669771 is a subjective opinion of poster.

Complaint | Meineke review from West Bridgewater, Massachusetts

1.6
Details
The lady at the front desk is extremely rude and should NOT be there greeting customers if you have no customer service skills. This is my second time at the West Bridgewater location and she was very rude and unprofessional then but today the way that I was spoken to/greeted was in unacceptable. I’ve already called to make a complaint but I truly hope that this is addressed. Moving forward I will no longer be a customer of Meineke especially with someone like that greeting customers.
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Review
#1666199 Review #1666199 is a subjective opinion of poster.
Service
Meineke Customer Care
Cons
  • Persons attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Prepaid service denied | Meineke review

2.1
Details
I purchased 3 prepaid oil changes ; and have been trying to use my last one for the past month and a half. The location I used has closed, and was told that I’d be sent a certificate to redeem the last one in June, by the mending corporate office, but still haven’t received anything. I’m still waiting to redeem my prepaid oil change.
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Review
#1629140 Review #1629140 is a subjective opinion of poster.
Service
Meineke Deal
Cons
  • Horrible customer service in the corporate office
Reason of review
Problem with delivery
Loss
$67
Preferred solution
Deliver product or service ordered

Service | Meineke review from Baton Rouge, Louisiana

2.2
Details
Phone disconnect so I’m trying to call back now please thank you
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Review
#1470024 Review #1470024 is a subjective opinion of poster.

Overcharged | Meineke review from Virginia Beach, Virginia

1.8
Details
I was charged $88 for $15 worth of camber bolts. I wrote and asked for a refund of at least $50, and asked two other questions about their dubious customer service, but did not even get a reply from the local station #312. Please help. Philip Lienert 420 Trooper Court Virginia Beach, VA 23451 plienert@juno.com 757-321-0254
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Review
#1456055 Review #1456055 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$70
Preferred solution
Full refund

Classic Care Scratchoff | Meineke review from Olive Branch, Mississippi

2.0
Details
Classic Care Scratchoff - Meineke review
Classic Care Scratchoff - Meineke review
Classic Care Scratchoff - Meineke review
Brought car in for a diagnostic service and upon return I notice two scratches of some sort on driver door. When i asked the service tech was he aware of this, he quickly said he didnt do it. He didnt ask the the guy who check ny vehicle out nor offered any other investigational methods.
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Review
#1370967 Review #1370967 is a subjective opinion of poster.
Service
Meineke Car Repair

Less than | Meineke review from Rogers, Arkansas

2.3
Details
I used Meineke for a few years. They were quick and cheap. Also they got grease all over the interior of my vehicle and my girlfriend's car. They destroyed the lugnuts on my truck rotating the tires. Had me convinced its normal to drip oil after the oil change due to skid plate on my truck. I finally went to another place and realized all those problems don't need to happen! It cost a little more but all is great now. Wtf
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#1343752 Review #1343752 is a subjective opinion of poster.

Contact Meineke Customer Service

Website:
Mailing Address:
440 S Church St.Suite 700
Charlotte, North Carolina 28202
United States
Phone:
(800) 447-3070
All Meineke Contacts

Meineke Products and Services Reviews

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Latest Question

Meineke Questions
1.8
Details
I'll start this review by first saying that I received half of the money back that I spent on the service of my car through Meineke, Marysville, Ohio, which is a total of $150 given back. That being said, I have had to spend all of that plus more to fix issues that...
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Review
#1322543 Review #1322543 is a subjective opinion of poster.
Cons
  • Damaged my vehicle and did not fix
Reason of review
Bad quality service, possible deception
Loss
$150
Tags
  • deceptive