car service oil shop customer manager customer service problem money owner
1.0
Details
I came into the Meineke store, located at 6017 Yadkin Rd. in Fayetteville, NC, at 7:45am for an oil change and to have my brakes and tires checked. 30 minutes into the service, Kevin Bradshaw came out to inform me that I needed new front brake pads and rotors, but my...
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Review
#1757522 Review #1757522 is a subjective opinion of poster.
Service
Meineke Customer Care
Pros
  • Clean waiting area
Cons
  • Service took too long
  • Inability to keep customer up to date on unforeseen issue
  • Lack of knowledge of issues presented to them
Reason of review
Bad quality
Loss
$535
Preferred solution
Price reduction

Dont use they are horrible | Meineke review from Bensalem, Pennsylvania

1.0
Details
You have an emergency contact information number that nobody picks up your prices are three times higher than anybody else I spend $1,900 on brakes I go out today I have no brakes thank you Meineke I will never be using your service again
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Review
#1755936 Review #1755936 is a subjective opinion of poster.
Service
Meineke Repair
Reason of review
Work Experience or Job Application
Loss
$2
Preferred solution
Let the company propose a solution

Complaint | Meineke review

1.0
Details
The owner refunded me for the old springs put on my car. But the strut itself is bad. I have an appointment with Jeep to resolve the issue. I will return the strut to meineke for a refund on the part.
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Review
#1748888 Review #1748888 is a subjective opinion of poster.

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Verified Reviewer

They mess my car up | Meineke review from Phoenix, Arizona

1.0
Details

Update by user Dec 29, 2019

I drove my car in to get new spark plugs and valve cover gasket. However the when the service was done my car was no longer drivable and now i need a new engine.

Original review posted by user Dec 29, 2019

I drove it up there with no problem now i can evening drive it now
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Review
#1745336 Review #1745336 is a subjective opinion of poster.
Cons
  • Mess my motor up
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund

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Verified Reviewer
1.0
Details
In October 2019 I took my car in for a suspected wheel bearing noise on driver side of my Toyota Venza. First they said it was no wheel bearing noise, then someone else later in the day said it was. Authorized to fix it. Took them 2 tries to put on the wheel bearings...
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Review
#1732469 Review #1732469 is a subjective opinion of poster.
Pros
  • Crappy
Cons
  • Service the work done nothing was good
  • Lied - misrepresentation - customer service
Reason of review
Poor customer service
Loss
$350
Preferred solution
Let the company propose a solution
Tags
  • Meineke Juan Tabo

Checking on complaint | Meineke review from Richmond, Virginia

1.0
Details
Nothing was resolved to my satisfaction. I finally gave up. Couldn't deal with the stress. Will not let Meineke ever touch one of my vehicles again and will not recommend them to anyone. The inefficiency of the tech caused my engine to blow when my oil change was messed up. My car was repossessed this week. I could not afford payments and the cost of replacing the engine. That is not where this ends but Meineke's refusal to accept any responsibility is totally unacceptable.
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Review
#1730012 Review #1730012 is a subjective opinion of poster.
Service
Meineke Oil Change
1.0
Details
Disappointed - Meineke review
Disappointed - Meineke review
Disappointed - Meineke review
Disappointed - Meineke review
Disappointed - Meineke review
I took my 1999 camaro up to meineke on linbergh on November 30th. They were putting mufflers on, they put the car on the wrong lift completely damaging my front fenders. I paid the $450 for the work before walking out to my car to look, thats when i seen the damage. I...
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Review
#1721236 Review #1721236 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Dmaged vehicle. Poor cuaromer service. Unprofessinal
Loss
$2500
Preferred solution
I want my full refund back and my car to be sent to a body shop to fix the two front fenders that were damaged.

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Verified Reviewer

Do use Meinke for car service | Meineke review from Wayne, Indiana

1.0
Details
Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call.
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Review
#1715804 Review #1715804 is a subjective opinion of poster.
Cons
  • No response from customer care
  • Incomplete faulty repair
  • Lied - misrepresentation - customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund

Repeat | Meineke review from Tampa, Florida

1.0
Details
The condenser fixed once twice now band new, leak again, company won't hold warranty except where done, WHY?
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Review
#1700401 Review #1700401 is a subjective opinion of poster.
Reason of review
Warranty issue

Contact Meineke Customer Service

Website:
Mailing Address:
440 S Church St.Suite 700
Charlotte, North Carolina 28202
United States
Phone:
(800) 447-3070
All Meineke Contacts

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No accountability | Meineke review

1.0
Details
They broke brake lines on my truck, admitted they broke them and charged me for repair. Stating, they would have broken anyways. I called their customer service and they are just as incompetent as their technicians. This shady tree mechanic "company" is one to stay far, far away from.
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Review
#1686285 Review #1686285 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • Non accountable
Reason of review
Bad quality