I paid for an oil change, 23 point inspection, tire air pressure, fluid top off and rotation of tires. I did this at the Meineke located at 462 Highland Ave, Salem, MA, 01907.
My engine WAS NOT RATTLING when I brought it bit suddenly there's a rattling noise? I asked if they rotted the tires. I was told no, you have to specifically ask for the service! The service was included in the service I paid for!!!
I was told that my belt needed to be replaced. I was never told which belt (the fan belt, timing belt, serpentine belt? Which one???) Turns out my water pump was shot! A belt makes a squealing noise!
I may be a woman but I'm far from *** when it comes to cars!!!! Meineke can go to ***! The business charged me for stuff that wasn't even done!
I'm going back to deal with the head manager tomorrow and I'm reporting them to the BBB. This shouldn't happen to anyone, no matter the ethnicity, gender, or any other thing people want to say this was "caused by".
Review about: Meineke Vehicle Inspection.
Reason of review: Bad quality.