On June 11th 2016, I took my Car to Meineke on 2049 Harbor Blvd, in Costa Mesa, for a blown head-gasket, 6/!2 Sam Brogdon (G/M) and Gabby Mgr made me put $1,000 down for a rebuilt engine they ordered from Texas, they promised the engine would be there in 5 days my 1988...
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1 comment
Anonymous
#1253375

This is a flat out lie. First of all Sam wasn't fired for drugs or any other reason.

Sam quit because of the whole company and the dishonesty that is there. The company wanted Sam to keep over charging their customers. Rudy is a dishonest as they come. He was caught stealing money as well as Amado.

They were stealing money from where customers were paying cash. So let them mislead you in any way possible but I use to work there and I would put my life out there to prove Sam never done anything but be honest with people. Rudy even had a couple of the techs write out statements against Sam that were false. I was a tech there and refused to write out a false statement and next thing you know I was out of a job.

I however testified against 4 of the crooked employees and filed charges on the owner.

So next time you want to bash someone maybe you should do some fact checking. Thank you and Merry Christmas.

Review
#937432 Review #937432 is a subjective opinion of poster.
Service
Meineke Car Repair
Pros
  • I dont like this place
Cons
  • Owner lies tells me one thing and corp another
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund
Tags
  • dishonest business dealings

Meineke - Car Repair Review from Indianapolis, Indiana

Never going there again. I brought my car in for brake replacements. I picked it up and all the lights on the dashboard were on. I told them b4 driving off. I was told it was just a sensor problem and to bring it in the next day. I took it in again and was told they were fully booked. I had to bring it in a third time. This time the mgr said it was a seperate issue and that the lights were on when they took the car. What a lie. Now in addition to the almost $900 I paid for the brakes. They want to charge another $400 to get the dashboard lights off. Poor service and I'd appreciate a resolution.
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Review
#921743 Review #921743 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Pricing issue

Meineke center 86th street is worst

Do not go to this place (3702 West 86th Street Indianapolis, IN 46268), the place is a complete rip off, they will charge you for parts you don't need to replace, your actual issue may or may not be fixed, next time when you come and complain they will conveniently say that this is a new problem with same symptom. Customer service is not going to help as they don't have any control over any of their centers. In fact never go to any of the meineke centers, better to go and deal with individually owned auto shop and you'd already know that everything is in owner's hand. The manager particularly at 86th street center is most rude and ill mannered old guy who doesn't have decency to accept his mistakes instead he tries to intimidate customers by saying rubbish things about the car. No Meineke for me my friends or any person who asks for reference, i will also write this review to every single reviewing website.
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Review
#912727 Review #912727 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Full refund

Meineke Car Repair Review from The Colony, Texas

1.0
Details
We took my 1998 durango in to get the power steering leak fixed in april. Instead of fixing the gear box like my wife told the tech. They replaced the pump instead, my wife was 7 months prego at the time and very trusting. She trusted the tech and was burned out of an 800 dollar job. I tried telling the manager Chris about what happened and he basically tol me that I would need to pay another 650 or go take a hike. Love how my wife was taken advantage of just makes me want to tell everyone I know about how we were treated by meineke. Havent gone to social media yet but I plan to.
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Review
#900412 Review #900412 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Not as described/ advertised

Meineke Car Repair Review from Llano, Texas

1.0
Details
This location replaced my AC compressor for $691 in March of 2016. 3 months later and 90 miles away, the compressor went out and rendered the vehicle undrivable. I had the vehicle towed. The bearings in the compressor went bad and the compressor had to be replaced. I did not have the vehicle towed back to MEINEKE, because there was not one for 65 miles, we were stranded in 105 degree heat with few options. We had it towed to the closest shop, for $125. We contacted the MEINEKE in Temple, TX. and the owner basically said you don't have it at a good enough shop, we don't trust his work and we are not going to warranty any work. Needless to say, the vehicle was repaired anyway, and a new AC compressor was put on. We tried contacting the MEINEKE again, only wanting a refund for the compressor, not labor or other charges-just the $350 for the compressor that was bad. The general manager is very nice and helpful, but the owner has refused any refund because we did not tow the vehicle 95 miles back to his shop. We contacted the corporate office, only to be told that it is a franchise and as long as the owner pays his franchise fee, they don't care how they conduct business. I have called corporate yet again, only seeking replacement for the bad part, not the work that was done, only to be transferred to someone's voicemail and not get a call back. We have tried to contact the shop agin before leaving this review and contacting the BBB, and no response so far. Save yourself the trouble-don't take a chance with a shop and a corporate office that does not value its customers best interest. We will never use this or any other MEINEKE again.
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Review
#892386 Review #892386 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Bad quality

Engine Service Diagnosis | Meineke in Pittsburg, California

First of all, Meineke has two specified business located numbers for that Concord, CA location, #2672 and #4379. To my understanding, they are "avoiding" direct complaints from customers like me. They want an immediate service regardless of service inspection. Once I saw the problem of the engine leak but wasn't sure so I needed their opinion but they went ahead to do the work. They charged me for 5 and half hours which I know the service can be done in less 4 hours. They did not call me for my authorization before they started the work. They went ahead regardless since they know they needed credit and money for themselves and the company as well. Also they took their time doing the service they pleased to. For the engine work, they replaced the engine valve cover and the spark plug at the same engine area, but charged for more labor time since they said there were two separate works. Still yet these works were in the same engine work area! I had to pay regardless I was not informed beforehand their determination of the engine problems
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Review
#890705 Review #890705 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Poor customer service

Meineke Car Repair Review

1.4
Details
I will never let meneke do work on my car again they are the worse. They changed my rotors and rear brakes and in 2 months the rotors are already rusting. I am am so glad i just got the back done. Because i have a warranty i wanted to get them replaced and the owner stated his rotors are rusted too. Wow...never again will they touch my car.
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Review
#871692 Review #871692 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Bad quality
2.1
Details
In January 2016 I took my car for a transmission fluid change at Meineke located at 1330 West Boughton Road, Bolingbrook, Il.60490 #1776. The technician failed to refill the fluid resulting in damage to the transmission. Meineke's complaint department was...
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Review
#871471 Review #871471 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • Damaged my car when repaired it
Reason of review
Bad quality
Loss
$4000
Preferred solution
Let the company propose a solution

Meineke Car Repair Review

Totally a rip off went for a oil leak repaired on Ford 350 stated the job was completed but unfortunately not took it back they totally refuse to have it check so inconsiderate extremely poor customers service after they charge your account for a huge amount $1549.00 still waiting for my credit and totally unsatisfied
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Review
#867530 Review #867530 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Poor customer service
2.3
Details

Update by user May 27, 2016

Meineke-yes has no adequate customer service infrastructure. No email, and no way to reliably reach a rep.

Their voice mail is always full, they do not respond to postal mail. Meinekes customer service is designed to ignore their customers.

Original review posted by user May 26, 2016

In January 2016 I took my car for a transmission fluid change. The technician failed to refill the fluid resulting in damage to the transmission. Meineke's complaint department was non responsive after many attempts. I filed a complaint with the Illinois Attorney...
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Review
#855021 Review #855021 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • No response from customer care
  • Poor service
  • Customer service
Reason of review
Poor customer service
Loss
$4100
Preferred solution
Let the company propose a solution
Tags
  • No Customer Service Reponse