Major car trouble / excessive charges | Meineke

5.0
Details
I drove my car (2003 Nisssan Maxima) to the Meinike on Buffalo blvd in Las Vegas for AC repair; they repaired it for only $87. Worked to full capacity. But right b4 I got home, my steering wheel began jerking, service light begin flashing in the dash board... It was completely undriveable all of a sudden. Then i called Meinike to tell what happened. They said i had pre- existing issues that was most likely the cause. I had to pay $55 for towing my car back to that *** place for more diagnosis: charged me $143 for that... They said i needed tune-up, manifold, transmis tune-up, coil all for $746! Plus i later discovered that Meinike is NOT ACCREDITED WITH CUSTOMER SERVICES BUREAU, and their customer ratings are very low. I wish i hadve known all this beforehand. DONT RISK YOUR CAR AT MEINIKE! Over 1000 customer complaints.
View full review
Review
#1084672 Review #1084672 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Bad quality

Meineke in Jamestown , NC

"Never use this place if you don't want to get poor service" My daughter went to this place for a simple yearly inspection. They found sever items that need to be repaired and of course it was items that they can repair. One item was the CV axel on a 2008 Honda Civic. Once they told here what need to be done she said OK and she would have the repairs done after she talked to her farther about the repairs that were need to pass the yearly inspection. As she was head back home she notice that the AC unit had started to blowing out warm air, prior to going to this Meineke it was blowing cold air. Once she told me , I call and spoke with someone name Mary and told her about the problem and she said she would had them check it. My daughter went back and they told a wire was broken, funny it wasn't broken when she went there. I then spoke with the manager Jason Otey and he was very rude and informed me that this place was privately own and that corporate didn't have anything to do with this place. I nor my daughter will never go to this place again.
View full review
Review
#1062181 Review #1062181 is a subjective opinion of poster.
Service
Meineke Car Repair
Pros
  • Crappy
Reason of review
Damaged or defective

Meineke - Car Repair Review

1.0
Details
my serpentine belt skipped wrapped around my pulley. they charge me $800 to fix it my car is a 1998 four door Ford Escort you can get to these piece of cake I've had it in 3 different shops local and they are astounded at the price I paid to have this done it should have been about $250 in about 30 minutes worth of work the gentleman that I dealt with at the location and Gig Harbor Washington was a *** a****** they tried to give me a quote for another $1,300 worth of work that needs to be done on this car and that's a joke they looked at me because I'm a woman and they thought that they could go ahead intake charge on that most women don't know anything about cars I do I've been working on cars my entire life I'm 50 years old my father used to be Shirley Muldowney mechanic he taught me everything from the time I was twelve I got ripped off and the guy was an a****** because my service engine soon light came back on he read his scope and said it was an inline valve problem then he came back out and scoped it again and said oh wait a minute it's a sending unit and a problem with a vacuum he couldn't even read his own scope he was an *** and he was rude I suggest this gentleman be relieved from his duties and why I'm calling him a gentleman is beyond me he was an a****** I had to read the *** scope for I went to three other retailers and they all absolutely said I got ripped off like none other I want my money replaced and I want my car fixed but it's not going to be done at Meineke the place is a joke and by the way the guy stinks like Bo and dresses and dirty clothes I don't think that's appropriate
View full review
Review
#1031557 Review #1031557 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Pricing issue
1.0
Details
Meineke Manchester, NH BEWARE!#! They did not perform a service as promised after waiting for more than an hour and a half and negotiating a price the day before just to have them change it and THEN DECIDE THEY WERE NOT COMFORTABLE FIXING THE PROBLEM. This was after...
View full review
1 comment
Anonymous
#1318298

Meineke equals garbage work and garbage customer service. Dont waste your time and money! Take your car to a small Mom and Pop shop!

Review
#1023775 Review #1023775 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Pricing issue
1.1
Details
Bad Customer Service and Terrible repair  - Meineke
I will never go back to Meineke again. The service was insufficient and not worthy of a professional service. We took our Honda into the local Meineke shop for a simple lube and oil and breaks. The repair was done and we drove the car home. After 4 days we experienced...
View full review
Review
#985190 Review #985190 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • Failure to do required work
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Full refund

Meineke on Harbor Blvd in Costa Mesa CA

1.0
Details
DO NOT EVER GO TO THIS STORE AT ANY TIME OR EVER! I took my vehicle in for a front end alignment. They effected this. Here is the the rub they told me I needed a transmission service. I had one week earlier taken the vehicle to South Coast Toyota; where they did a complete service including , replacing the transmission cover and seal. Meineke told me I needed a complete service. It is a scam. I get the impression that because this store changed management recently that the staff was forced or compelled to push sales goals. It could migrate into criminal activity. Ever heard of Wells Fargo? Same thing. DO NOT GO THERE. DO NOT GET BURNED!!!
View full review
Review
#974568 Review #974568 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Other issue

Meineke - Car Repair Review

1.7
Details
I want to warn people against this place. I brought my truck to be diagnosed after the engine sputtered while driving, my service engine light came on, and it started overheating. After spending over $800 on "the issue", my truck was still overheating. Brought it in 3 days later and they said they wouldn't charge me to look at it. They close at 6 so I called at 530pm(6 hours after dropping it off) when I hadn't heard from them and Dan told me he'd call me back in a minute. He never called back, they closed at 6. I showed up at 630 thinking maybe if I didn't hear from him yet, they were working late. I got there and my truck was in a locked fenced area and they were closed. I had work the following day so I called them in the morning and Dan told me they were going to replace the thermostat and not charge me but it wouldn't be done before I had to work. So I picked it up on my break and was told they didn't replace the thermostat FIRST because "they had to prove it overheated, and it never did". He said that he should have just done it the first time and charged me for it because that was $250 that he was eating the costs on. He told me to rethink ever owning a ford again. But aside from the unprofessional customer service, the actual work done was bad. My truck's service engine light came on AGAIN while driving home that night, 4 hours after picking it up and driving 3 miles on it total. It is now in worse shape than before I took it in. Now the alignment/steering is off when I never had an issue with it before and it wouldn't start 36 hours after picking it up. I won't ever take it to a Meineke again. I now have it at another place paying another diagnostic test and who knows how much more.
View full review
Review
#971408 Review #971408 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Poor customer service

Meineke - Car Repair Review from Newell, North Carolina

5.0
Details
I had a wonderful experience great customer service by Allison and Seth Johnson the Store Manager he listened to my corcern and showed me the problem with my exhaust leak. I left my car over night to be repaired by 12:00 noon. I received a phone call at 9:30 letting me know my vehicle was ready. I thought I needed additional parts but Seth told me I didnt, I have found some honest technicians that do quality work. I would recommend them for any of your automobile needs, thanks again for a wonderful experience at the Concord NC location.
View full review
Review
#950815 Review #950815 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Fast order processing

Meineke - Car Repair Review from Allentown, Pennsylvania

1.9
Details
Paoli Pa 306 W. Central Ave. First time visit, responded to flyers and it was close. Terrible!! Car was dysfunctional but they initially fixed it and the owner Bill Palmer and his son Joe were alright. Then shortly after driving away the car broke down. From that point on I noticed a change in their demeanor. Irritable. Bottom line after four ALLLLL day visits the car still wasn't fixed and when I expressed my own irritation they showed their TRUE 'face'. Your wrong! GET OUT! Iucked out and paid the second bill with a Meinke credit card so I will dodge partial payment but if the parts they installed are partially to blame I'm screwed. I went in there a "normal" person and left completely cynical. Beware the smiling 'Family Business ' facade this Operation depicts!!
View full review
Review
#944424 Review #944424 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Bad quality

Meineke 4905 South Emerson

1.0
Details
BEWARE folks. This organization uses the typical bait and switch technique. My friend went in for an oil change $22.00 and ended up with a $1200 bill. They claimed the struts and tie rods were bad. Her front end was shaking intermittently so she believed them. The cost of each $150 strut was upped to $370 apiece. The labor charges high and the work was SHODDY. They left bolts loose, clamps off. The old bolts were in the front windshield, creating a terrible road hazard. WORST of all the shake wasn't even fixed. The manager was so eager to get her money they never checked the reason for the shake. It was brake calipers!!! The additional repair (done at another place) was done well and for $800.00 less than what Meineke quoted. They are a company that takes advantage of WOMEN....DO NOT GO THERE FOR ANY WORK. also charged her $70.00 for a front end alignment that wasn't done. When Damon the manager was asked for the computer printout for the front end alignment he looked like a deer the headlights "what he stammered" "We don't do that." REALLY how do you do a front end alignment without a computer. The mechanic there told my friend that the overheating engine light was going into the red because the brakes were overheating. WHAT????? Complete IDIOTS!! When the manager finally agreed to reimburse my friend $450 he only credited $150.00. So beside shoddy work and a condescending attitude toward women he is a blatant LIAR!!! PLEASE DO NOT GO THERE!!! FIND an honest neighborhood mechanic!!
View full review
Review
#941218 Review #941218 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • Ripped off
Reason of review
Pricing issue
Loss
$1200
Preferred solution
Price reduction