Promised lifetime warranty brake shoes,then the are 2 year warranty, promise repair cheaply, Then bill double what they promised.
New to area went to Meineke Car Care 1474 S Seguin Ave, New Braunfels 11/6/2010 was told they were installing life time brakes 413.88, went back on 11/13/2010 hearing noise front wheels, they made some adjustments no charge had to replace front rotors. Tells me installed wrong there fault.
Go back hearing noise 7/16/2012 front wheel right, sorry they are not lifetime brakes but because we did you wrong will do job and upgrade to lifetimg brakes for 200.00 from man at service desk. Watch him very smooth talker, seen him pull the wool over many peoples eyes in my short time in the office with a smile. He says must have been previous service manager told me wrong no longer with company we will make it right. $ 473.30 later and a 2 hour wait.
I said he will hear back from me after I paid my invoice, service manager calls Terry, sorry sir I see he billed you wrong. By the way the brakes we first put on your car were a life time brake but they are only good for 24,000 miles or 2 years, ok it is under 24,000 miles and is under 2 years what is lifetime about that.
3 different stories from 3 different people, did refund me 96.00 dollars, TOTAL STORY IS I PAID 900.00 FOR LIFETIME BRAKES HAVE BEEN THERE 3 TIMES, WATCH THE SMOOTH TALKERS AT THIS ESTABLISHMENT!!!!!!!!
Product or Service Mentioned: Meineke Repair.