car service oil shop customer manager customer service problem money owner

Shame and a pity | Meineke review from Hampton, Virginia

1.2
Details
Store number 584 with Nemo Blades, store managerf I can't say nothing but a shame and a pity his customer service skills suck. Desperate female from out of town, trying to get a simple inspection done on a raggedy car 2 weeks before the end of the month and this man can't help at all. In fact he suggested other places to get what I needed done! And interrupted me to tell me to listen to suggestions that would not help. I was begging him to help. Stating sir this is my only option.
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Review
#1570580 Review #1570580 is a subjective opinion of poster.
Service
Meineke Vehicle Inspection
Cons
  • Manger rude
  • Service
  • 5 visits to fix same problem
Reason of review
Poor customer service
Loss
$430
Tags
  • verv poor customer service
1.0
Details
I took my Honda Civic to get the air conditioner fixed at the Meineke on Lincoln Hwy. in Edision, NJ. They charged me over $300, lied to me, and never fixed it or gave my money back. I took my car to a Honda dealer who fixed the air conditioner without complication and...
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Review
#1568513 Review #1568513 is a subjective opinion of poster.
Service
Meineke Repair
Cons
  • Paying for them to fix my car and not fixing it
  • Meineke ripped me off and did not honor their part warranty
  • Lied - misrepresentation - customer service

Horrible | Meineke review from Stoughton, Massachusetts

1.0
Details
I had my brakes and rotors replaced on 5/5/18. I have recently been experiencing a pulsating in the front end while braking. I went back to meinke and was told the rotors only have a 90 day warrant but the pads are good for 1 yr. does this make any sense?? I also looked into the cost of the rotors $66.00 ea w/3 ur warrant from auto parts store. I was charged $206.50 by meineke for 2 rotors.. I will never have my vehicle serviced at any of the locations based on each franchise can do what they want.. beware!!!
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Review
#1562970 Review #1562970 is a subjective opinion of poster.
Service
Brakes Plus Repair

Terrible Service | Meineke review from Chesterfield, Missouri

1.0
Details
My car would not start so I had it towed in. They had it for 3 days and never called me. I finally went in to pick it up and they said that it was starting, running and ready to go. It died on the way home and won't start. I paid $390 to have a car that won't start after they worked on it for 3 days.
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Review
#1552680 Review #1552680 is a subjective opinion of poster.
Service
Meineke Car Repair
Cons
  • Paying for them to fix my car and not fixing it
  • Service
  • Manger rude
Reason of review
Poor customer service
Loss
$390
Preferred solution
Full refund
Tags
  • dishonest

Stupid people | Meineke review

Called the location on Ashley Phosphate Rd in Summerville SC., to get a price on brakes for my Toyota Solara and Ford Edge. The girl was forcing me to come in so a tech could look at the cars. I told her to just give me a price. She went back to speak with a tech and came back with a price of $169.00 per axle. I asked what that included, pads, shoes, resurfacing of rotors or new rotors. She said BRAKES! Really! Just how stupid can one be? Never go there!
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#1547367 Review #1547367 is a subjective opinion of poster.
To Whomever it may concern, My name is Sanket and I have a pending case with Meineke. My case id is 14347537. I am fighting for the money Meineke owes me. In May 2018, I went to Meineke Car center to get an oil change, and the manager offered me 5 synthetic oil package...
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#1540990 Review #1540990 is a subjective opinion of poster.
I am to the end of my rope with Meineke. The location we have been dealing with exclusively over the last few years is #1372 Overland Park. I love the manager’s bedside manner and everything, but I can’t tell you how frustrated I am right now with the quality of...
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Review
#1536757 Review #1536757 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$400
Preferred solution
Let the company propose a solution
My 2006 Jeep Commander serviced for oil change at Meineke store #2032 located in Colorado Springs. My wife took to car and ride to work next day. She realized engine over heat light came up. She pulled over the vehicle , smoke came up . Engine stop working. She called...
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Review
#1525564 Review #1525564 is a subjective opinion of poster.
Service
Meineke Oil Change
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Let the company propose a solution
April 24, 2019 MEINEKE #1065 5970 Scarborough Road Columbus, OH 43232 Dear Meineke #1065,On February 5, 2019 I first brought my vehicle (2010 Hyundai Sonata) to your garage for servicing. At that point I authorized an Oil change and to Remove and replace the sway bar...
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Review
#1523973 Review #1523973 is a subjective opinion of poster.
Service
Meineke Car Repair

Allentown Bvd store in Harrisburg Pa shady customer dealings | Meineke review

Very bad service at this store. Was told by female service advisor, I believe her name is Vicky that I needed a new rack and pinion for my Subaru because it was leaking. I bought new Rack and pinion and when I got home I noticed that the old one was never changed over and is still leaking. Tried to call her numerous time and now she is busy and won't call back. Taking this higher, possibly to civil.
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Review
#1509039 Review #1509039 is a subjective opinion of poster.
Service
Meineke Car Repair