Anonymous
map-marker Seattle, Washington

Meineke - Oil Change Review from Seattle, Washington

I went in for the oil change and recharge my a/c.told me I needed rotors and brakes total of $450. ac did not work so returned it on Monday there was no freon & employee could not find the leak. Said I had to come back the next day for someone else to work on it. Tuesday was told I needed a condenser(over $1000) when I asked why there was no freon he said I must have a Pinhole. Today, I had switch replaced... it works great . Meinecke of Cartersville Ga charged for work they never did. Now I doubt if I needed the brakes & rotors and if they actually did that work.
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Anonymous
map-marker Homestead, Florida

Charged for work not performed

Silicone used instead if replacing gaskets - charged for gaskets....told various items needed replacing... One of which my car doesn't have...tampering with radiator to encourage it to leak....being charged for parts not replaced. We have been going to this location for several years and have recommended many to use the facility. All appeared to really careabout the service they provided. Gained trust ...then screwed us. The first I suspected something was not right when I stopped by dealership to ask abiut the leak in the radiator as was diagnosed by your company hood was opened up and tech noticed pry marks on the radiator seam.... you're people are the only ones who have serviced our cars in years
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Loss:
$4000
Errin Als
map-marker Chicopee, Massachusetts

Loosened Watts Link

I will NEVER go back here again. I went JUST to get my front left tie rod replaced because only the front was making noises and popping. So I'm waiting and I see them lift the car way over their heads... And I know how to do a tie rod but didn't have the right tools... So I was thinking how can they get a tire off above their head.... Well, after they replaced the tie rod, the old man comes in and tells me my breaker bars need replacement and it'll make a "little" noise. So I leave and THE WHOLE BACK OF THE CAR IS SHAKING AND CLUNKING!!!!! Come to find out they loosened my watts link to make the car sound dangerous. Hmmmm... I wonder what they were doing with the car lifted over their heads on the lift!!! LOOSENING MY WATTS LINK! He just wants us to take it to him to fix the "breaker bar" that he told me would cost $550 just so they will tighten the watts link and pretend they did the breaker bars. This place does NOT deserve ANY business since your car ends up sounding WORSE when you leave than when you arrived. So in aLL sincerity *** THANK YOU for pulling this *** on people that don't even have enough money to buy food for the week. EVERYONE'S NOT PUERTO RICAN SCREWING THE GOVERNMENT OVER FOR FREE EBT AND FREE CASH BENEFITS.
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Loss:
$550
Anonymous
map-marker Orillia, Ontario

Flat tire

I don't know how much a tire would cost for a sonic, but they told me I needed a new one, meinike is right infront of my work so my tire was going to be flat within minutes so I quickly drove it over there. I was thinking a tire would cost 60 70 bucks plus putting the tire on and balancing it. 115 hoping? Turns out the destroyed my lock nut so replaced it witch a regular nut, plus there was no tires in orillia? So they drove all the way to Toronto to get one. At the end I payed 175 for a single piece of rubber, I had a neon and it was shaking my whole car when I breaked, and they blamed it on "this and that" and I spent over 1000 dollars and it still wasn't fixed and was forced to buy a new car because I couldn't keep paying out money for a 2000 Chrysler neon with only 90000 km that my grandparents sold me. Brutal service, they are a bunch of clowns there and I hope they go out of business.
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Loss:
$1200
Anonymous
map-marker Waterloo, Ontario

Air conditioner complaint

We had the freon in our air *** recharged last week at the meineke on Westmount in kitchener Ontario. We where charged $244 , we where also told there was a small leak, we where told they had put a dye in so they could see where it was and to come back the next week and it would be taken care of. When we took the car in today they told us it would cost an additional $268.92 ........so annoyed , told us point blank they would not do anything more for us. We cannot afford another $268 so have lost $244, we took them at their word we would not be charged , so annoyed
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Loss:
$244
1 comment
Guest

That is BULL! You had to know you would be charged for the leak repair. Nothing is free.

Sgt.G.Hag H
map-marker Dublin, Ohio

Failure to complete work in a timely manner!

Having had many very positive experiences with Meineke of Dublin, OH, today’s fiasco is inexcusable! I had scheduled in advance, online, an appointment for 7:30 this morning, May 20th. Shortly after 4:00 p.m. I called the shop to find that apparently little if anything had been done with my vehicle. Having dropped off my vehicle last night before closing, I expected that my 7:30 appointment for this morning would be honored and the work would be completed by the end of the day. I am very upset that after having the van ON LOCATION at the shop for over eight working hours, little if anything has been accomplished!!! I have been a loyal customer for a few years, and this incident is unacceptable!!!
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1 comment
Guest

You sir, are an ***!

Anonymous
map-marker Delaware Water Gap, Pennsylvania

Brake Lines Charges Review

Charged $ 800 for two brake lines from abs to rear wheel after leaving the center I had a tapping sound on left hand turns and was missing a wheel cover they rotated the tires but claimed they didn't take the wheelcover off. DUH ?
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Gevork Lwf
map-marker Yuma, Arizona

NEVER AGAIN!!!ru

made a huge mistake by taking my car to Meineke in YUMA AZ 4TH ave. paid just under 1400.00 dollars for brake service and brakes making a rubbing noise. waited almost 6 hours for work to be done. took it back the next day. Waited another 2 to 3 hours and still brakes making a funny noise. took it to the dealership and they told me meineke applied "shaved rotars" what ever the hek that is ( im no mechanic ). but i know that wasn't good. The dealership fixed the problm. went back to meineke and requested a refund for those faulty roatars they installed, and the manager just laughed his "perty" lil' head off. Oh yeah, mechanics left the inside of my car filthy. oil stains all over the back seats and passenger seat and interior door paneling. that's how they respect your property. Witnessed lots of goofing off to. which is why, in my opinion, took so long to for my car to be ready. Like i said, "NEVER AGAIN" will i take my car to Meineke.
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1 comment
Guest

had all of the same problems! receptionist's small daughter was running all over the place and I discovered her INSIDE of my 40yr old car yanking the wheel and bouncing around.

After I told the lackadaisical mechanics the little girl came into the lobby and tried to intimidate me LOL so I told her she was misbehaving and when I told the mother/receptionist she looked me in my eyes and said "My child doesn't behave rudely like that" and told the little girl she didn't have to listen to me. :( The mechanics were roughhousing and cutting up while the lobby was full of customers. We waited 2.5hrs for an oil change while there were mechanics doing NOTHING but screwing around and cursing loudly where everyone could hear and see them.

I have never been so insulted in a place of business!

Then the whole inside of my car was covered in grease and the back of my car, on the paint, and my bumper, are all covered in greasy hand prints.

Not to mention that advertised $19.99 oil change is a fairy tale. My car warranted a $31 oil change with ZERO explanation as to why.

Anonymous
map-marker Fuquay Varina, North Carolina

2times no oil change

My second try today after a few weeks ago no luck.I drive about 35 miles there just to be told we cant do it.We have to many ahead of you.If you leave to go eat you loss your place in line.Ireceive coupons in mail but they act like they hate them ! If they hate them don't send them. Sometimes they don't put enough oil in also. Iwas told that at another time. Iwas very mad today yall lossed a customer with or without coupons today. You are going about it the wrong way to keep people happy. AVERY SAD CUSTOMER !!!
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Loss:
$20
1 comment
Guest

In this case sounds like you simply didnt want to wait your turn like EVERYONE has to.

Anonymous
map-marker Alexandria, Virginia

A $970 estimate for a $7 fix off the net??

Engine light went on took it in for free computer code read.... "Sir, your car needs...2 new o2 sensors upflow and down flow $650 Told them i just had the o2 sensors replaced less then 6 months ago. "OH? it must be the electronic air flow sensor then" that's $950 installed Didn't even bother to tell me that electronic air flow sensors almost never go bad they just usually get gunked up and cause the Engine light to trigger. Read online a can of "electronic air flow sensor cleaner is $7 at local auto parts store. Sprayed on the sensor 3 times let dry each time. 600 miles no engine light.......
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Anonymous
map-marker Jonesboro, Arkansas

Coupons.

Went to local shop 5/2/2014 called before I went but didn't question coupons offer. When I got to shop was told by employee that the owner was not accepting $14.95 coupon or any that was in this week mail. Just need to know if this is the practice of all of your owners shops. If so u might need to make sure that are accepting these coupons before that are sent out to consumers in this area!!!!!!!!!!!!! WHY???????????? Thanking your advertisement office for all that they do just need to check local owner policies before they a mailed out in this area.
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Loss:
$15
2 comments
Guest

Few months back when I hand over the Meineke to the manager at the 72401, Jonesboro, AR, The guy who is the so-called manager didn't accept the coupon saying that He don't accept the coupon for free wiper blades change coupon with oil change. He also told me that even if I report it to the head office, he don't care.

There are lots of absurd people who is difficult to deal with.

Guest

I went to local shop today 5/9/14 on Yakin Rd in Fayetteville NC & was also surprised they don't honor the $14.99 basic ad it was online line & really the only reason I went. I too called prior to going I asked the rep about the advertised price & thought everything was on the up and up.

I arrived at 10:30am & checked in there was one couple ahead of me so I assumed I would be in and out esp for a basic oil change boy I was wrong. At 12:20pm the guy who checked me in came to take me out to my car they had taken two of my tires off to show me other repairs. I politely said thanks but I have other appointments & only stopped by for the oil change after 15 more mins it was time to pay. They charged me $35.95 and when I asked what happened to the online price the guy said oh you have to print and bring in the coupon.

But from his tone that was simply bs they had no intentions of honoring their online ad price or any other coupon for that matter. They only use it as a way to draw customers in to try and get more money in other repairs. I will never go to another Meinike Shop again.

And I wouldn't recommend them to my enemy and surly not friends and family. Save your time and money go to Express oil if ones in your area or Walmart...

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Anonymous
map-marker Hickory, North Carolina

Meineke Oil Change Review

Had coupon to get oil cchanged wouldn't except coupon said to go to Lincolnton or Charlotte should not send coupons out if you can't use them bad for business
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Anonymous
map-marker Phoenix, Arizona

Meineke Repair Review

Why don't they keep the waiting areas clean. Floors dirty bathrooms filthy coffee pot area and water cooler dirty. Even entering the entry of the front door is. Glass in doors and windows are filthy. I love their service and the timely manner in which they repair and get you back on the road. Clean your waiting area and bathrooms leaves a lot to be desired.
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Harrietta Vkg
map-marker Virginia Beach, Virginia

Purposely ruined my car!!!

This store is horrible!!! I went for an inspection, told that I needed new windshield wipers and Power Steering flush (the fluid was dark according to them). I declined the flush, went to my regular shop and the fluid was NOT dark at all. Later that day I noticed that my car was louder but thought I was going crazy. By Monday I found out that the compartment the air filter is in was totally unhooked. By Tuesday I found out that the were nails AND razor blade in my tires (things that should have been noticed during my tire balance after getting my inspection or during the inspection...that's the *** point). I had to get 2 new tires as 3/4 had objects placed in them. I sure these things were done while getting my inspection so I would have to return but good thing I had yr old tires with Road Hazard protection....I refused to ever go but to Meineke for any service!!!
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Loss:
$300
2 comments
Guest

That sounds ridiculous. No shop is going to put nails and razor blades in your tires so that you will have to come back to get tires.

Harrietta Vkg
reply icon Replying to comment of Guest-806068

Thanks for your opinion on ALL shops... 8)

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Anonymous
map-marker Surprise, Arizona

Every time I take my car in something else goes wrong!

Took my car in because engine light went on and couldn't pass emissions test. Was charged $200.00 and took it home. Engine light on again. Paid $300 more. Light on again. Something not reconnected. Light on again, the fuel pump. Fixed for free. Now airbag light on and car won't start. Told airbag light on last time brought in. Why wasn't fixed or I told about it? I swear light came on after car brought home again. Told I could have another service dealer check Meineke's work if I was not happy. I am not and don't want to pay another $100 to have it checked!
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