car service oil shop customer manager customer service problem money owner

Scam you into financing without details | Meineke review from West Manchester, Pennsylvania

1.2
Details
I needed repairs for inspection. Over the phone the rep talked me into financing and told me just have to pay back interest if not paid in 90 days. Guess what he did not tell me?! That the interest rate was 145+%. WOW was I floored when I did not pay it off by then and 565.00 was added to my original balance of 1434.00. The finance company, American First Financial, just laughed at me for calling basically telling me I was *** and there was nothing I could do. I agreed over the phone, was never warned of this, and I am more than angry. I would not have financed if I had the money to begin with. Never again. No Meineke and no American First Financial. Never would have thought this was even legal. How is it allowed?!?!
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Review
#1618544 Review #1618544 is a subjective opinion of poster.
Pros
  • Friendly
Cons
  • Misleading
Reason of review
Pricing issue
Loss
$650
Preferred solution
Let the company propose a solution
I was once a manager of meineke econo lube and there are a few things you should know about this company as a whole before agreeing to repairs with them. 1. out in front of every meneike they have signs posted stating ase certified and maybe in some locations a tech or...
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Review
#1618052 Review #1618052 is a subjective opinion of poster.
Pros
  • There are 0 pros
Cons
  • Theres a laundry list of them
Reason of review
na
Preferred solution
na

To solve a property damage issue | Meineke review from Littleton, Colorado

1.0
Details
To solve a property damage issue - Meineke review
I took my car into Meineke for an oil change and they dented my door so bad it cracked the metal. And of course they will not fix it. Was a customer for over 10 years not anymore.
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Review
#1615779 Review #1615779 is a subjective opinion of poster.
Service
Meineke Oil Change
Cons
  • Damaged my vehicle no resolution
Reason of review
Damaged or defective
Loss
$675
Preferred solution
Damage fixed
Tags
  • Scott Welch

Meineke location stole my money and didn't fix my problem

1.0
Details
Meineke location stole my money and didn't fix my problem
Meineke location stole my money and didn't fix my problem
I came there because I have misfiring problems. They told me my catalytic converter was the problem. I asked him if there's any of the codes they said No. They replace the catalytic converter which costing me $919.00 . I'm uploading a video of my car still misfiring and having the same problems as before. Now all of a sudden they told me I have six other codes for misfiring all going back to my coil pack and which is the problem told me about because I would replace them myself they took my money and I still have a problem getting my car to the front where I need to go this place is a horrible representation of Meineke the man that represent your company his name was Danny and he's the one who consistently lied to me
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#1605458 Review #1605458 is a subjective opinion of poster.
Service
Meineke Car Part Replacement
Cons
  • Lack of automotive knowledge
  • No call backs
  • Techs not experienced
Reason of review
I was told to fix a problem that was not needed I still have ongoing problems with the original order
Loss
$920
Preferred solution
Full refund
Tags
  • Damaged Car

General/ District manager complaint | Meineke review from Germantown, Maryland

1.0
Details
I was on the phone for 20 minutes waiting to speak with someone. Had to get back to work, but my family and I are done with you and your business. My 19 year old daughter was mistreated by a sexist general manager in a job interview.. BTW, I have a large family and a lot of friends that DID business with you—DONE!
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Review
#1601497 Review #1601497 is a subjective opinion of poster.
Reason of review
See above
Preferred solution
Let the company propose a solution

Service report | Meineke review

1.0
Details
On 08/19/19 for oil change service. After that they told me i needed to replaced front and rear pads it is only 2 or mm. Also rotors. Estimate was 806.86. Since my vehicle only 30,000 miles. I have my friend who has mechanis shop checked for me. The breaks about 70 to 80%. Still very good condition. This is a scam. You need to review this. Before i post online. Service center was 1702 sw Roxbury Seattle 98108
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#1598698 Review #1598698 is a subjective opinion of poster.

Bad,,,really really Bad customer service | Meineke review from Boise City, Idaho

1.0
Details
We were disrespected by the owner. With action being his call, I think we will not be helped in this matter. I will say that Sean was very polite and trying to answer our questions as Jim was rolling his eyes at me behind him and talking over his own employee. Almost as if trying to cover himself??
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#1596843 Review #1596843 is a subjective opinion of poster.
Service
Meineke Car Diagnostics
Pros
  • Sean was very polite
Cons
  • Used wrong part at last oil change
  • Jim the manager is very rude
Reason of review
Damaged or defective
Preferred solution
Apologize for talking to me the way he did. Own & treat your business with respect.
1.0
Details

Update by user Jul 12, 2019

I received a call from one of their head guys today(7-12-19) and without even looking at or driving the jeep,He's trying to bring the struts(which have been replaced)into question once again!

Original review posted by user Jul 11, 2019

My wife took our 2014 jeep in for sputtering and was told the issue was the...
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Review
#1585117 Review #1585117 is a subjective opinion of poster.
Service
Meineke Car Repair
Pros
  • Being desensitized to disgruntled customers
Cons
  • Just bs
Reason of review
Bad quality
Loss
$4000
Preferred solution
Let the company propose a solution

Bad, rip off | Meineke review from Carrollton, Texas

1.0
Details
I want a refund because I was taken for $400 on parts that my vehicle did not need replaced. The problem is still there and I was told for another $800+ they would fix what needed to be fixed. I’m tired of waiting for someone to contact me. I’m ready to call the BBB and attorney
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Review
#1578718 Review #1578718 is a subjective opinion of poster.
Service
Meineke Repair

Not happy | Meineke review from Tulsa, Oklahoma

1.0
Details
Took my sons car in to get fixed for bushings and sway bar links paid $400 and the car is not fixed the problem is still there then when we took the car back up there to Meineke they told me to fix the car correctly they would have to replace the strip cap and it would cost me $800 I’m about to contact my attorney all I’m requesting is the labor to be reimbursed because I did not fix my car they took $400 from me for stuff that did not need to be replaced so I will pay for the part S but I do not eat to pay for the labor on an issue that did not get fixed in the first place
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Review
#1570995 Review #1570995 is a subjective opinion of poster.
Service
Meineke Car Repair