car service oil shop customer manager customer service problem money owner

Brake pads | Meineke review from Rockville, Maryland

I just moved to Ellicott city, MD, 21043. Recently, I had my"brake pad" replaced in Meineke. I like Meineke. However, this spot is a bit different from other Meineke autoshop. They asked me cash for discounting brake pad.($350 -> $300). I visited there for only oil change. I thought they would not do wrong. They changed them(I would like to believe they really changed pads). However, He did not record this on Meineke computer system ! It was surprising. I didn't expect that. Now, If I have some issue on my brake pad, who has responsibility for this ? Could anyone tell me about this issue ? So far, I thought Meineke is honest company. However, Not anymore. I felt inconvenience.
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Review
#715497 Review #715497 is a subjective opinion of poster.
Reason of review
Poor customer service

AVOID IT LIKE THE PLAGUE! | Meineke review from Jersey City, New Jersey

1.0
Details
Don't believe any of those outdated raving reviews about this place. This business is located at 1613 Kennedy Blvd. in Jersey City, NJ. I had to sue them in August 2015 for shoddy workmanship on my vehicle and I won a judgement for $1,756.00 and THEY STILL REFUSE TO PAY THE JUDGEMENT! This business is managed by Matt Abu Bakr and he has done nothing but displayed his arrogance and he tends to treat everyone like their from another planet whenever there's a dispute over the services or final bill. There are a ton of reputable businesses out there and this is not one of them. Don't be foolish and put yourself in my position. I still can't get my vehicle fixed right without my money.
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Review
#712938 Review #712938 is a subjective opinion of poster.
Cons
  • Owner was rude to me
Reason of review
Failure to pay judgement
Loss
$1756

Thieves be thieves? | Meineke review from Florence, South Carolina

1.0
Details
My family broke down and were towed to your shop at 2666 Lamar Avenue in Memphis, TN 38114-4351. We were told our repairs would be $750 and could be done the next day. Then we were told we needed to be out of the area before dark and that our van and trailer would be empty the next day. The owner even told us "Thieves be thieves and it will be empty in the morning". Why do you have your shops in area that guarantee we will be robbed and that if we are there after dark, we will be killed? It took me hours to get another tow to save not only our property, but our family as well. We did get out and found that our repairs were only $175... Does your shop price by race? We will not be using your crooked shops in the future. Bertram Dahl 870-448-6473
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Review
#707456 Review #707456 is a subjective opinion of poster.
Service
Meineke Repair
Cons
  • Location
  • Compatency
  • Price
Reason of review
Price and danger of theft and death
Loss
$480
Preferred solution
Let the company propose a solution

Meineke - Repair Review from Los Angeles, California

1.0
Details
I live in Redondo Beach, CA I went to the Meineke on Hawthorne Ave. The brake service I received was horrible! The squeaking of the brakes are a horrible sound. I notice the sound a few days after the service. I took the car back they told me they couldn't here the noise, to back when it really start making the noise consistently. A couple weeks went by the noise was worst took the car in and they allegedly filed the shims. I leave it makes the noise again this time worst. I let it go for a couple more weeks. They do the same thing and I drive off the noise again is worst! They tell me they are not going to charge me anything. Are you serious you put the brakes on! It's your fault. I spent close to $200 on front brakes and I'm stuck with this dreadful sound every time I stop! 0 stars for Meineke for not making this right! I'm so upset!!!
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Review
#707158 Review #707158 is a subjective opinion of poster.
Service
Meineke Repair
Reason of review
Bad quality

Meineke Auto Repair Review

I have noticed in the last three years Meinecke is fixing or working on issues with vehicles that is not the initial issue are reason the customer is taking their vehicle into Meineke.
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Review
#692325 Review #692325 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
Worse kind of repair shop - Meineke review
I am currently in the process of taking the Meineke at 75th & Metcalf in OP, KS to court for damages that occurred during service work and fraud for selling me a remanufactured alternator as "brand new." The service work took a full week longer than I was told...
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Review
#691671 Review #691671 is a subjective opinion of poster.
Service
Meineke Repair
Cons
  • Estimate fraud
  • No call backs
Reason of review
Bad quality
Loss
$450
Preferred solution
Full refund
Tags
  • 75th Metcalf

Amazing Service under NEW MANAGEMENT | Meineke review from Tysons, Virginia

5.0
Details
After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the muffler/exhaust system, I pulled into this Meineke to get a second opinion. I have always been suspicious of auto shops, but was disarmed by the friendly staff here. Chris, the Mechanic saw that I was waiting on an estimate and asked me to explain what I was looking for. When I told him that the Nissan dealership had just quoted me a ridiculous price to replace my muffler he told me he'd do a 24 point inspection for free along with his estimate all for free. I had just paid 65 for Nissan to give me a 12 point inspection. This took 15 minutes total and then Mitchell the manager sat me down and identified only three of the things on the list of Nissan's "urgently needed repairs" and explained why they were needed and gave me a quote for 1/3 of the cost Nissan had quoted me for doing the exact same work for 987. Additionally, he replaced the entire exhaust system for no additional charge, when they were unable to weld a new muffler to the existing system. That's great service! I will continue to have them service my vehicle.
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Review
#689123 Review #689123 is a subjective opinion of poster.
Pros
  • Auto work
  • Dedicated service and diagnostics at no additional cost
Reason of review
All of the above!
I took my car to replace the headlight sockets at Meineke in Charlottesville, VA. I saw them work on it for two hours on something else in my car. When I got the car back and started driving, it is making a humming nose when I drive and does not feel the same. The...
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Review
#682201 Review #682201 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details
Josh Thompson This comnpany will not simplify anything in your life. Stay far, far away.I have had the worst experience with your company and your customer service. I had my car serviced 4 times in 4 days at your service location in Cartersville, GA with a cost of...
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1 comment
Anonymous
#1022066

My name is Ernest McLaughlin and I wish that I had read Josh Thompson's report before I went to 701 Joe Frank Harris Pkwy in Cartersville GA 30121. I only wanted my AC recharged I let them work on my car about an hour.

They said it was OK and I paid them. My was not really cooling and before I home it was blowing HOT air. So I took it back . They said that their AC repair was broke and to come back in the morning.

When I walked in the owner said that he was leaving because he was sick.

We got into a verbal altercation and he told me to get out of his shop. I called the police and nothing was done about it.

Review
#679362 Review #679362 is a subjective opinion of poster.
Service
Meineke Part Replacement
Pros
  • Warranty
Cons
  • Techs not experienced
  • Owner lies tells me one thing and corp another
  • No call backs
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund

Meineke Staff Review

2.0
Details
Terrible customer service kenny has a bad attitude baltimore md
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Review
#678572 Review #678572 is a subjective opinion of poster.
Reason of review
Poor customer service