car service oil shop customer manager customer service problem money owner

Meineke - Customer Care Review from Coon Rapids, Minnesota

1.8
Details
First time going to meineke bec of groupon for 25$ vs twice as much thats just the front. ..since i bought new tires..i needed allignment so it wont wear as my old ones..oil change coupon 19$..i ask if i can go back take look ..manager says normally we don't let people back there...most shops has either windows or you can see from the gate watching your car...anyway others have no problem hesitate for customers look at your car...I could care less bringing cars shops not visible to you..and tell you mambo jumbo additional carrying charges what your car needed ..show me first ..don't tell me what i need unaware if I do need it behind your reception desk..I ask a copy of first spec printout what he showed me then crumples it then he says you'll get the new printout one when its done!..i had my car for 10 years..I know my car what needed done!
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Review
#934025 Review #934025 is a subjective opinion of poster.
Service
Meineke Customer Care
Reason of review
Poor customer service

Meineke Customer Care Review

1.0
Details
The worst service ever. Not only did I bring my car to the north Texas location. I had to bring it the holiday lane location. Neither location fixed my car. It was worse than when I brought it in. Chris , zack , carl and Thomas all suck. They have no idea what customer service is. I got taken to the cleaners. Completely unprofessional.
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Review
#930533 Review #930533 is a subjective opinion of poster.
Service
Meineke Customer Care
Reason of review
Poor customer service

Meineke - Oil Change Coupon Review from Speonk, New York

1.4
Details
The owner refuses to honor a coupon for an oil change at $19.95 plus tax. He said honoring that price would bring him riff raff. He wanted New to pay close to $40 which is what my car dealer would charge me but the dealer facility itself is hyper clean and has gourmet coffee for customers. This Jersey City Meineke store at JFK Blvd. doesn't even have parking. And the waiting area is cramped and uninviting. Bottom line, I refuses to pay the higher amount and he said he has changed his mind and would not do the oil change because he could see I'm a "cheap" person and he doesn't like cheap people. I told him he was an *** for saying that. So, he bent forward and suggested I could kiss his ***. I passed on that offer but I did complain to the corporate office.
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Review
#923973 Review #923973 is a subjective opinion of poster.
Product
Meineke Oil Change Coupon
Reason of review
Pricing issue

Meineke Customer Care Review

1.0
Details
Temple tx the worst customer service Ever they are no mechanics they are worthless starting with the management who had no clue as to what the meaning of customer service is they need to shut them down
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Review
#922515 Review #922515 is a subjective opinion of poster.
Service
Meineke Customer Care
Reason of review
Poor customer service
1.8
Details
NEVER GOING TO MEINEKE AGAIN THEY DO HORRIBLE WORK AND THE MANAGER HAS A HORRIBLE ATTITUDE WOULD NOT RECOMMEND THIS SORRY COMPANY
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1 comment
Anonymous
#1472126

All the complaints are real. I spent over $ 3,500 on New front end I looked under the truck and all the parts looked old.

I took my truck back they told me it was not tight so that was my problem. Now I'm back with same problem 2 years later.

Full front end needs done. Never again .

Review
#922059 Review #922059 is a subjective opinion of poster.
Service
Meineke Manager
Reason of review
Poor customer service

Meineke - Car Repair Review from Indianapolis, Indiana

Never going there again. I brought my car in for brake replacements. I picked it up and all the lights on the dashboard were on. I told them b4 driving off. I was told it was just a sensor problem and to bring it in the next day. I took it in again and was told they were fully booked. I had to bring it in a third time. This time the mgr said it was a seperate issue and that the lights were on when they took the car. What a lie. Now in addition to the almost $900 I paid for the brakes. They want to charge another $400 to get the dashboard lights off. Poor service and I'd appreciate a resolution.
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Review
#921743 Review #921743 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Pricing issue

Rebate scam | Meineke review from Peabody, Massachusetts

3.3
Details
I was supposed to get a $10.00 rebate on an oil change. I sent the form and receipt in and a few months later nothing came so I called them. They said they will resend it. never got it, called a total of 7 more times they said they resent it each time. I verified that hey had the right name and address each time I called. To this day I NEVER got the rebate. It is a scam. How could they say they sent it to me 7 times and I never received it? I cannot understand that.
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Review
#916767 Review #916767 is a subjective opinion of poster.
Service
Meineke Rebate
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Full refund

Meineke center 86th street is worst

Do not go to this place (3702 West 86th Street Indianapolis, IN 46268), the place is a complete rip off, they will charge you for parts you don't need to replace, your actual issue may or may not be fixed, next time when you come and complain they will conveniently say that this is a new problem with same symptom. Customer service is not going to help as they don't have any control over any of their centers. In fact never go to any of the meineke centers, better to go and deal with individually owned auto shop and you'd already know that everything is in owner's hand. The manager particularly at 86th street center is most rude and ill mannered old guy who doesn't have decency to accept his mistakes instead he tries to intimidate customers by saying rubbish things about the car. No Meineke for me my friends or any person who asks for reference, i will also write this review to every single reviewing website.
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Review
#912727 Review #912727 is a subjective opinion of poster.
Service
Meineke Car Repair
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Full refund

Maffia | Meineke review from Mesquite, Texas

thay do not gibe a them about you, thay just want to make there money, right there it do not matter , if you dont come back, as long as thay allready made there money, la compania tiene una forma muy estupida de tratar a los clientes, no sabiendo que ellos nececitan a los clientes mas que los clientes mismos, y es una maffia la corporacion es como los carteles de las drogas en mexico manipulando a los nuevos dueños para cambiar de dueños so cada vez que cambian de dueños ellos de montan en un cuarto de millon de dollares , so entre mas dueños combien mas dinero entra en su bolsa es simplemente una maffia esta es mi es lo que yo se asta la fecha y es triste y *** que sea asi sorry
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Review
#909451 Review #909451 is a subjective opinion of poster.
Reason of review
Problem with delivery

YOU OFFERED A $19.95 OIL CHANGE WITH A FILTER. I WAS LIED TO AND OVER CHARGED. | Meineke review from Fort Worth, Texas

1.0
Details
SURVEY I DID 8-19-16 on Meineke FtWorth TX YOU OFFERED A $19.95 OIL CHANGE WITH A FILTER. I WAS LIED TO AND OVER CHARGED. NOW YOUR CORPORATE HAS CALLED ME ASKING WHY I AM UN HAPPY WITH MEINEKE. NOT TO HARD TO FIGURE OUT PEOPLE!! I WILL PRINT THE COUPON AND POST IT ON ALL THE FREE POSING BOARDS AT GROCERY STORES AND RESTAURANTS ECT WITH A COPY OF THE RECEIPT SHOWING HOW MEINEKE FALSE ADVERTISES AND OVER CHARGES THEIR LOYAL CUSTOMERS... ALL OVER AN OIL FILTER !! HERE IS YOU AD: Last Chance! Schedule your $19.95 oil change online today! INCLUDES OIL AND FILTER - 23 POINT INSPECTION - AIR PRESSURE CHECK YOU HAVE LOST A LOYAL CUSTOMER AND ALL 28 MEMBERS OF OUR FAMILY... SMART MOVE!
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Review
#904007 Review #904007 is a subjective opinion of poster.
Service
Meineke Deal
Cons
  • False advertising on oil change
Reason of review
Pricing issue
Loss
$10
Preferred solution
Full refund
Tags
  • Oil Change False Advertising