Submit ›
1.6 Based on 85 reviews
Compare to others
Respond to your
  • Customers like
    • I dont like this place 3
    • Very rude management 1
    • Warranty 1
  • Customers don't like
    • Poor service 11
    • Incomplete faulty repair 6
    • Waiting time 6
More Less

Horrible experience with them. Tried to take advantage of me because I am a young female. They stripped my oil pan and when I tried to collect the money from them that I had to spend on the repairs that they caused( seeing that they were the only shop that did my oil changes), they lied to the woman who was handling my case in the corporate office by saying that they only gave me two oil changes. That was a huge lie because I have all my... Read more

Was this review helpful? 0 0
  • From mobile
  • Nov 28
  • #962736

Oil changes should not take more then a hour and half as well as shouldn't be so slow.

Add comment

I had a wonderful experience great customer service by Allison and Seth Johnson the Store Manager he listened to my corcern and showed me the problem with my exhaust leak. I left my car over night to be repaired by 12:00 noon. I received a phone call at 9:30 letting me know my vehicle was ready. I thought I needed additional parts but Seth told me I didnt, I have found some honest technicians that do quality work. I would recommend them for any... Read more

Was this review helpful? 0 0

Brakes replaced Feb 2015 to only have to take back a couple weeks later to have them redo bc they said they put on wrong pads. took me 2+ hrs to get all of the brake dust off of tacoma. Took truck back Oct 2016 bc of squeaky brakes. Told they had to deglaze the pads (lifetime warranty) and make adjustments. Not told in advance there would be any charge. Completed 2 hours later and was charged over $100. Manager admitted miscommunication but did... Read more

Was this review helpful? 0 0

Paoli Pa 306 W. Central Ave. First time visit, responded to flyers and it was close. Terrible!! Car was dysfunctional but they initially fixed it and the owner Bill Palmer and his son Joe were alright. Then shortly after driving away the car broke down. From that point on I noticed a change in their demeanor. Irritable. Bottom line after four ALLLLL day visits the car still wasn't fixed and when I expressed my own irritation they showed their... Read more

Was this review helpful? 0 0

BEWARE folks. This organization uses the typical bait and switch technique. My friend went in for an oil change $22.00 and ended up with a $1200 bill. They claimed the struts and tie rods were bad. Her front end was shaking intermittently so she believed them. The cost of each $150 strut was upped to $370 apiece. The labor charges high and the work was SHODDY. They left bolts loose, clamps off. The old bolts were in the front windshield,... Read more

Was this review helpful? 1 0

WHERE DO I even BEGIN?... MEINEKE STORE I WENT TO DOES NOT CARE TO HELP ME AND THE OWNER BIRT TOLD ME HE IS NOT A MECHANIC, BEFORE HANGING UP IN MY FACE... I HABE HAD $9,300 billed to my Meineke credit card since 09/14... for work done that was repetitive, NOT COMPLETE AND MY CAR IS NON OPERABLE STILL... I have reordered to my credit card for investigation... TRIED corporate and TO no avail YET, I have to hear from them... I also, was given a... Read more

Was this review helpful? 0 0

On June 11th 2016, I took my Car to Meineke on 2049 Harbor Blvd, in Costa Mesa, for a blown head-gasket, 6/!2 Sam Brogdon (G/M) and Gabby Mgr made me put $1,000 down for a rebuilt engine they ordered from Texas, they promised the engine would be there in 5 days my 1988 Toyota Celica GT would be fixed by then. They had my car until 8/31/16. Sam was fired left on 8/20/16. I was told by a top employee that Sam was fired for being on drugs (speed),.... Read more

Was this review helpful? 0 0

went into meineke today for a schedule oil change, i waited 10 mins just for an incompetent employee to tell me there was a slight problem, according to him the oil dipstick handle broke and slipped down into the tube.(awful funny i checked the oil the day before and my dipstick was perfectly fine.)He then said that they would be unable to change my oil until i bought another one for $20.(it was supposed to be $25-30 for the oil change including... Read more

Was this review helpful? 0 1

First time going to meineke bec of groupon for 25$ vs twice as much thats just the front. ..since i bought new tires..i needed allignment so it wont wear as my old ones..oil change coupon 19$..i ask if i can go back take look ..manager says normally we don't let people back there...most shops has either windows or you can see from the gate watching your car...anyway others have no problem hesitate for customers look at your car...I could care... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
You are reading about Meineke.
Filing a new complaint about