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  • Customers like
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    • Poor service8
    • Incomplete faulty repair6
    • Waiting time4

  • May 20
  • Service Centers and Customer Services
  • Lewisville, Texas
  • Oil Change
  • 12
  • REVIEW RATING 4/5

I scheduled an appointment online for a Preferred Oil Change ($34 for synthetic blend oil with online coupon) for my 2012 Toyata Rav4 on May 19, 2015 at the Lewisville, TX location. When I arrived at the service center, the manager told me that I need to get the higher price ($63.67) Preferred Synthetic oil change package (with 0W-20 oil). He said that was REQUIRED for my car. Since I did not... Read more

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  • May 04
  • Equipment
  • Rocky Point, New York
  • Rotors
  • 45
  • REVIEW RATING 4/5

I previously got a quote from a local auto parts store to turn my rotors at $15 each. I called Meineke in Rocky Point, NY about how much it would cost to resurface (turn) my rotors for a 2010 Volkswagen Routan... the guy who answered said $62.50 each... I said no, I don't want you to do the brake job, I am going to do it and he said it's still $62.50..???? I told him I could buy NEW rotors from... Read more

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  • May 02
  • Equipment
  • Tacoma, Washington
  • Heater Cable
  • 22
  • REVIEW RATING 4/5

Broken heater cable on my truck, talked with mechanic, it was not available. I located one at a nearby parts house and went to get it. The had previously agreed to install it. Then the manager tells me they do not install customer parts after I already went to get it. I was not told this prior to getting the cable. Anyone with mechanical ability could have installed the part. Left and will no... Read more

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  • May 01
  • Service Centers and Customer Services
  • Walnut Creek, California
  • Oil Change
  • 27
  • REVIEW RATING 3/5

wife took our vehicle to Meineke on Clemson boulevard on April 20,2015 for a routine oil change. After getting a few miles down the road our check engine light came on. She called me which I had her pull over and called a tow truck to have her car brought home. When her car got here I opened the hood and found that the oil cap on top of the motor was missing and there was oil spilled all over the... Read more

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  • Apr 30
  • Service Centers and Customer Services
  • Saint Louis, Missouri
  • Exhaust System Repair
  • 32
  • REVIEW RATING 4/5

Took in car after hearing a loud noise and the feeling some vibration when driving. Told I needed "everything" on my exhaust system and quoted a great 515.00 price. Re-assured me that woman are their highest concern because so many places take advantage of them. Ok'd repair only to drive it home with the same loud noise and vibration. Took it back and was told now I needed a catalytic... Read more

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  • Apr 21
  • Service Centers and Customer Services
  • Fairfax, Virginia
  • Oil Change
  • 2
  • 2
  • 71
  • REVIEW RATING 4/5

On 4/17/15 I requested a basic oil change on my 2014 Chrysler 200 and I had to leave my car. The manager Dennis drove me to my destination and persistently promoted his personal real estate business the entire ride. Prior to him exiting out the passenger side he inappropriately touched my hand saying "we can do this honey". At closing I picked up my car, while I waiting for my keys he used the... Read more

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  • Apr 21
  • Service Centers and Customer Services
  • Spartanburg, South Carolina
  • Tire Repair
  • 20
  • REVIEW RATING 4/5

I rolled a flat tire up to your store in Spartanburg, SC (Blackstock Road). The guy tells me to take it to the gas station, air up the tire, then put it in a kiddy pool to find the leak.....the worst service that I have ever seen. Will never go there again. Terrible. I rolled a flat tire up to your store in Spartanburg, SC (Blackstock Road). The guy tells me to take it to the gas station, air up... Read more

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  • Apr 08
  • Service Centers and Customer Services
  • Guelph, Ontario
  • Auto Repair
  • 42
  • REVIEW RATING 4/5

1791 dollars , 2 breakdowns within 2 weeks .NOW, I just spent 280 dollars to fix Meineke's mistake. This is what the good mechanic wrote about Meinekes work Due to improper instalation of waterpump, a bolt trom the belt tensioner was not in place. Because of this bolt missing, the tensioner bracket was not held securely and therefore broke off at the only remaining bolts holding it in place. With... Read more

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  • Apr 07
  • Service Centers and Customer Services
  • Guelph, Ontario
  • Car Repair
  • 18
  • REVIEW RATING 4/5

After the first breakdown it broke down again. 1,791 dollars and 2 breakdowns I had my car towed to an independent mechanic a I had no trust in these cowboys at all. He said the car broke down because when Meineke replaced a bracket AND they only used 1 bolt instead of the 2 required. THE BRACKET BROKE AND THE CAR DIED The good mechanic gave me the broken part to show Meineke and how you could... Read more

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  • Apr 03
  • Service Centers and Customer Services
  • Broken Arrow, Oklahoma
  • Oil Change
  • 54
  • REVIEW RATING 4/5

I took my Mercedes there for an oil & filter change. I asked if they had the filter and the synthetic oil needed. They said ""yes."" They said it would take 30 minutes. So, I waited there in the lobby. It turns out they did not have the filter and had to order it, but they did not tell me, just let me sit there waiting. When the car was finally done, I drove it home and received a call... Read more

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