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1.5 Based on 74 reviews
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  • Customers like
    • I dont like this place 2
    • Very rude management 1
    • Warranty 1
  • Customers don't like
    • Poor service 11
    • Incomplete faulty repair 6
    • Waiting time 6
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  • From mobile
  • Aug 24
  • #906230

Very bad customers service, what a rip off never again.

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SURVEY I DID 8-19-16 on Meineke FtWorth TX YOU OFFERED A $19.95 OIL CHANGE WITH A FILTER. I WAS LIED TO AND OVER CHARGED. NOW YOUR CORPORATE HAS CALLED ME ASKING WHY I AM UN HAPPY WITH MEINEKE. NOT TO HARD TO FIGURE OUT PEOPLE!! I WILL PRINT THE COUPON AND POST IT ON ALL THE FREE POSING BOARDS AT GROCERY STORES AND RESTAURANTS ECT WITH A COPY OF THE RECEIPT SHOWING HOW MEINEKE FALSE ADVERTISES AND OVER CHARGES THEIR LOYAL... Read more

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GENERAL MANAGER PATRICK WILSON , YES NOTICE I SAID "GENERAL MANAGER!" OF NORTH FREDERICK ROCKVILLE LOCATION! (CAR CARE CENTER) I WENT THERE FOR AN OIL CHANGE AFTER WAITING ON HIM TO FINISH A PERSONAL PHONE CALL FOR EXACTLY 23 MINUTES, IN WHICH I COULD HEAR THE COMPLETE CONVERSATION, HE THEN PUT A FINGER UP TO GESTURE HOLD ON TO ME, THEN WHEN I ASKED A SIMPLE QUESTION CAN I GET AN OIL CHANGE TODAY? HE SAID VERY ANGRY DO YOU HAVE AN APPOINTMENT, I... Read more

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Well I let my boyfriend take my 06 Lincoln Navagotor in for an oil change an to get injectors clean in march of 2016. Problem was they forgot to put oil back into an blow up my motor. It's been sitting on the rack for 5 months now an I am still paying car notes . Now the store E Texas St in Bossier City La says they are not going to put new motor back in I surely hope they do something about this asap Read more

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We took my 1998 durango in to get the power steering leak fixed in april. Instead of fixing the gear box like my wife told the tech. They replaced the pump instead, my wife was 7 months prego at the time and very trusting. She trusted the tech and was burned out of an 800 dollar job. I tried telling the manager Chris about what happened and he basically tol me that I would need to pay another 650 or go take a hike. Love how my wife was taken... Read more

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Took my Nissan for a leak problem. Diagnostic was that the steering power switch needed to be replaced. Cost of repair was $240. A few weeks later I noticed that the car was still leaking.Took it back. Manager said that the part they replaced was defective and acted so surprised because "this never happened (!!). Part was said to be replaced the next day. After the job was done, the car was still leaking. I took the car to a Nissan dealership to... Read more

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This location replaced my AC compressor for $691 in March of 2016. 3 months later and 90 miles away, the compressor went out and rendered the vehicle undrivable. I had the vehicle towed. The bearings in the compressor went bad and the compressor had to be replaced. I did not have the vehicle towed back to MEINEKE, because there was not one for 65 miles, we were stranded in 105 degree heat with few options. We had it towed to the closest shop,... Read more

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  • From mobile
  • Jul 30
  • #891326

I agree and endorse everything mentioned buyer beware

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First of all, Meineke has two specified business located numbers for that Concord, CA location, #2672 and #4379. To my understanding, they are "avoiding" direct complaints from customers like me. They want an immediate service regardless of service inspection. Once I saw the problem of the engine leak but wasn't sure so I needed their opinion but they went ahead to do the work. They charged me for 5 and half hours which I know the service can be... Read more

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Meineke - Temple TX
1 of 3

Brought my car in after Jeff did an amazing job on my husband's truck. I asked for the a/c to be fixed. They worked on the A arms on my car instead. I paid for that and was told to bring my car back for the a/c next week. I tried to clean my window off and the wipers weren't working. I left the car with Jeff and told him to fix the wipers while he waits for the a/c parts. I get a call about three weeks later saying my car was finished. There... Read more

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